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Thursday, July 26 • 8:15am - 9:00am
Leveraging New Technology and Analytics to Improve Collection Results

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By using technology available today to improve efficiency and prevent loss, companies have been able to save upwards of billions of dollars in collections. However, knowing what is available and how it can help your organization is only half the battle. Join our panel to hear how the largest and most successful financial institutions are leveraging technology and analytics to solve real world collections problems and help combat losses.

avatar for Ed Falco

Ed Falco

Senior Director, Auriemma Consulting Group
Ed has been with Auriemma since 2007 and is responsible for a portfolio of industry roundtables. The primary focus of Ed’s portfolio is collections and compliance, spanning the card, auto and mortgage industries. Prior to joining Auriemma, Ed spent over 20 years in an array of operational... Read More →

avatar for Rod Arends

Rod Arends

VP - Service Center Operations, Southeast Toyota Finance
Rod Arends is vice president of Southeast Toyota Finance's Service Center Operations. He has over 30 years of experience in managing both captive and independent vehicle finance portfolios, and excels in deploying leading-edge servicing technologies and strategies to improve operational... Read More →
avatar for Mark Tuggle

Mark Tuggle

Head, Auto Lending Default Management and Center of Operations Excellence, BBVA Compass
avatar for Chinh Vu

Chinh Vu

Director of Collections, Hyundai Capital America
Chinh Vu is the director of collections at Hyundai Capital America. He possesses 25 years of leadership experience in captive auto finance in all aspects of collections, recovery and remarketing.Prior to his current 15-year tenure with HCA, Vu spent 10 years with VW Credit, Inc.

Thursday July 26, 2018 8:15am - 9:00am EDT
Glenwood Ballroom